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Dhruv Shah's Video CV

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About Me:


    
Years of experiences in the IT field with a clear concept of Marketing and challenge of identifying ‘What User Wants?’ led me to try and do a lot of different things. These things have added a specialty of providing Techno-Marketing Solutions for WEB and WAP development. I believe in starting with blank canvas and building strong market momentum.

    I have total of 6 + years of experience with various position, I have traveled in my career from Jr. Level as Customer Support Executive with S. R. Technologies Pvt. Ltd. till my last working position as Manager - Technical Strategy Business Development with id8labs (IMACS).


    I have started my entrepreneurship journey on 16th Feb 2009 by introducing PRODITECH Solutions.

    My Knowledge and Passion will be shown via PRODITECH Solutions.

    At PRODITECH Solutions, we provide consultancy service to both individuals and to business houses. We define, design and deliver; strategic and measurable Techno-Marketing solution.

Education:


Education Qualification:

Certification Institution / University Year Of Completion Score / Class
3-TP Management Development Programme
Indian Institute of Management Ahmedabad(IIM-A)  2009  -
B.E. (Computers) Dnyaneshwar Vidyapeeth (Mumbai) 2002 - 2003 Second Class
Diploma In Computer Engineering Dnyaneshwar Vidyapeeth (Mumbai) 2000 – 2001 Second Class
S.S.C. St. Rock High School (Mumbai) 1997 – 1998 Second Class
Diploma In Business Management Welingkars Institute of Management (Mumbai) 2002 – 2003 Second Class


Professional Qualification(s) / Certification(s):

MCSD .NET Karrox Technologies Pvt. Ltd (Mumbai) March 2006 -

Computer Knowledge


Computer Skills:

Category Particular
Operating Systems Worked On Windows 98, Me, 2000 Prof., 2000 Advance Server, XP Home/Prof, Vista
Programming Language Worked With C, C++, Visual Basics 6.0, Visual Studio .Net (VB), PHP
Database Management Systems Used Ms Access, SQL Server 7.0, SQL Server 2000, MySQL 4.0 & 5.0
Report Generation Tools Crystal Report, Visual Basics Report Generation Tool, Microsoft Projects

Work Experience (Since - June 2003)

  • id8labs - IMACS (From January 2007 till February 2009)
id8labs provides solutions for every client, for every business need. Through a combination of research, strategy, creativity and technology. id8labs delivers measurable results across all the different platforms of interactive advertising, which includes strategic consultancy, online branding, development services, application development, e-learning and training, mobile content, rich media solutions, tracking and analytics, gaming etc.

Worked as Team Leader and Web Architect. Job responsibilities include gather business requirements, gather and understanding project details from client and pass it to Sr. Software Programmer, creating project plan, timeline for the modules/projects, setting up deadlines. Handle a team of 22 which includes 13 Software programmers and 9 Designers.

Promoted as Sr. Manager Technical Strategy in Jan 2008. In addition to above job responsibility includes, meeting client’s IT team and discuss about the technical requirements and suggest the best possible technology can take them ahead. Building IT plan for the project. Planning and conducting training modules for team on new technologies.

Promoted as Manager – Technical Strategy in Business Development in Nov 2008. Including above mentioned responsibility helped company to develop new business by providing technical strategy for internal and external projects and its requirements.
View Projects.

  • Vybrant Technology Solutions LLC. (From June 2006 till December 2006)

    Vybrant Technology Solutions (VTS) is a provider of strategic and business critical IT consulting, custom software solution development and support services. VTS is premier provider of data-intensive Web management applications, e-commerce applications, advanced Java-based enterprise applications, and global support services.

    Worked as Team Leader and Asst. Business Analyst. Job responsibilities include gather business requirements, gather and understanding project details from client and pass it to Sr. Software Programmer, creating project plan, timeline for the modules/projects, setting up deadlines. Handle a team of 5 which includes 2 Sr. Software programmers and 3 Jr. Software Programmers.
    View Projects.

  • L10NBRIDGE Technologies Pvt. Ltd. (From September 2004 May 2006)

    A leading software localization, globalization, content development and e-learning modules creation Multi-National Company based in 25 countries across the globe. Also undertakes software development and maintenance.

    Worked as a Technical Support Lead. Provide first level technical support on basic operations or maintenance of computers or peripherals using documented procedures and available tools, identify and provide input on unique or recurring customer problems. Update knowledge of customer’s product line and service offerings, current products and technologies Ensure that targets and metrics required on individual level are achieved.
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  • Wipro Spectramind (Wipro BPO) (From October 2003 – September 2004)

    Wipro BPO provides technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies.

    Worked as a Technical Support Associate. Serving customers of a leading computer manufacturer (DELL). The job profile included Tech support for desktop computers. Troubleshooting various components of a customer’s computer including Software, Hardware and Operating System related issues. Conducted a technical training session for my colleagues to ensure the education is well imparted and the maximum benefit from experience gained by all.
    View Projects.

  • S. R. Technologies Pvt. Ltd. (From June 2003 – October 2003)

    S. R. Technologies provides technical support for OEM customers which includes individuals, government bodies for computer hardware, software, Internet and Network peripherals.

    Worked as a Customer Support Executive. The job profile included Tech support for desktop computers and servers. Troubleshooting various components of system including Software, Hardware and Operating System related issues.

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